Privacy Policy
Last updated: October 09, 2026
This Privacy Policy describes how Belvoro Group LLC, doing business as Virmelia (“Virmelia,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use venhom.com/ (the “Site”), make a purchase from the Site, or otherwise communicate with us regarding the Site and our services (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our privacy practices, the Services we provide, or applicable legal, regulatory, or operational requirements. When we make changes, we will post the revised Privacy Policy on venhom.com/ and update the “Last Updated” date at the beginning of this policy. Where required by applicable law, we will take any additional steps necessary to notify you of material changes.
How We Collect and Use Your Personal Information
To provide the Services, process orders, communicate with customers, and operate and improve venhom.com/, we collect personal information from you through your interactions with the Site and with us.
We may use the personal information we collect to:
- Provide, operate, and maintain the Site and our Services.
- Process and fulfill purchases and orders.
- Create and manage customer accounts.
- Communicate with you about your orders, account, questions, requests, or other customer-service matters.
- Respond to contact-form submissions and other communications you send to us.
- Send newsletters or other marketing communications when you have chosen to receive them, subject to your applicable rights and preferences.
- Improve our Site, products, Services, and customer experience.
- Protect the security and integrity of our Site and Services and help prevent fraud, unauthorized activity, or misuse.
- Comply with applicable legal and regulatory obligations.
- Enforce our terms, policies, and other agreements and protect our rights and the rights of our customers and others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with venhom.com/ and our Services. We may collect the following categories of personal information:
Information You Provide Directly
When you make a purchase, create a customer account, contact us, submit a contact form, or subscribe to our newsletter, we may collect:
- Contact information: Your name, email address, phone number, billing address, and shipping address.
- Order and transaction information: Information associated with your purchases and orders, including the products you purchase, order details, billing and shipping information, and payment-related information necessary to process your transaction.
- Customer account information: Information associated with your Virmelia customer account, including your username, email address, password, and account-related information.
- Customer service and communications information: Information you provide when contacting us, including your name, email address, phone number when provided, and the contents of your message or request.
- Newsletter information: Your name and email address when you subscribe to receive newsletters or other marketing communications from Virmelia.
- Reviews and feedback: If you submit a product review or rating, we collect your name, email address, the content of your review, and any photos or other material you choose to include. Reviews may be displayed publicly on venhom.com/.
- Review request emails: After your order, we may email you, through our review provider Yotpo, to ask you to review your purchase. Every such email includes an option to unsubscribe from further review requests.
Information Associated With Your Orders and Account
When you use your Virmelia customer account, we may collect and maintain information relating to your orders and account activity, including your previous purchases and order history, so that you can access and manage your account and orders.
Payment Information
When you make a purchase, payment information is processed through the payment services available at checkout. Virmelia may receive information necessary to confirm and manage your transaction, but the specific payment information collected, stored, or processed may depend on the payment provider you use.
Information Collected Automatically
When you visit or use venhom.com/, certain information may be collected automatically through cookies, analytics technologies, or similar technologies. This may include information such as your IP address, browser type, device information, pages viewed, interactions with the Site, and information about how you use the Site.
Virmelia uses website technologies and services provided by third parties, including Google services, in connection with operating, measuring, and advertising the Site. The specific information collected and how these technologies operate may depend on your browser, device, consent choices, and the services or plugins active on the Site.
We will describe our use of cookies, analytics, advertising technologies, and related third-party services in more detail in the applicable sections of this Privacy Policy.
Cookies and Similar Technologies
venhom.com/ uses cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, measure the effectiveness of our advertising, and support our marketing activities. Cookies are small data files stored on your browser or device. Similar technologies include tags, pixels, and scripts that collect information about interactions with the Site.
The services we deliberately use for these purposes include:
- WordPress and WooCommerce for Site and cart functionality.
- Google Analytics 4 and Google Tag Manager for website analytics and measurement.
- Google Ads for advertising, conversion measurement, and, where enabled, remarketing and personalized advertising.
- Yotpo for customer reviews and related marketing and conversion measurement.
- Stripe for payment processing.
- CookieYes to manage your cookie consent and preferences.
A complete and current list of the cookies set on venhom.com/, including their purpose and duration, is available in our Cookie Policy. That list is generated automatically from the cookies detected on the Site and may include additional analytics, attribution, and site-functionality technologies from time to time.
You can manage your choices through the CookieYes consent controls on venhom.com/ or through your browser settings. Disabling certain cookies may affect Site functionality.
How We Disclose Your Personal Information
We may disclose personal information to third parties when reasonably necessary to operate venhom.com/, provide our Services, process and fulfill orders, communicate with customers, comply with legal obligations, or protect our rights.
Depending on how you interact with our Site and Services, we may disclose personal information to the following categories of recipients:
- Payment processors: We use Stripe to process payments. If you pay with Apple Pay, Google Pay, Amazon Pay, or Link by Stripe, the wallet provider receives the information needed to complete your payment, and its own privacy policy applies. Information necessary to process your payment may be provided to Stripe in accordance with its privacy practices.
- Stripe also uses fraud-prevention and bot-detection tools, including third-party services such as hCaptcha, that process technical information such as your IP address and device data to help protect payments.
- Shipping, fulfillment, and logistics providers: We may disclose information such as your name, shipping address, contact information, and order details to suppliers, fulfillment providers, shipping carriers, logistics providers, or other service providers involved in processing and delivering your order.
- Website and technology service providers: We may disclose information to service providers that help us operate, maintain, secure, and support venhom.com/ and its systems, including services associated with WordPress, WooCommerce, and other website plugins or technologies we use.
- Analytics and advertising providers: We may disclose or make available certain information through technologies used for analytics, advertising, conversion measurement, and remarketing, including Google Analytics 4, Google Tag Manager, Google Ads, and Yotpo, as described elsewhere in this Privacy Policy.
- Customer service and communications providers: We may disclose information to service providers that assist us with customer support, communications, or other customer support-related functions.
- Email marketing: We use Mailchimp to manage newsletter subscriptions and to send marketing and service emails. Information such as your name, email address, and, where our Mailchimp integration is enabled, your order and purchase history may be shared with Mailchimp for these purposes, subject to Mailchimp’s own privacy practices. Every marketing email includes an unsubscribe link.
- Professional and business service providers: We may disclose information to vendors or service providers that assist with accounting, legal, administrative, technical, security, or other business functions.
- Affiliates and business partners: Where applicable, we may disclose information to affiliated entities or business partners when reasonably necessary to provide or support the Services.
- Legal and regulatory authorities: We may disclose information when required by applicable law, regulation, legal process, governmental request, or where reasonably necessary to protect the rights, property, or safety of Virmelia, our customers, or others.
- Business transactions: If Virmelia or substantially all of its assets are involved in a merger, acquisition, financing, sale, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
- Review and marketing service providers: We use Yotpo to collect and display customer reviews and to send review-request emails. Information such as your name, email address, and order details may be shared with Yotpo for these purposes, subject to its own privacy practices.
We may also disclose personal information when you direct us to do so, provide your consent, or otherwise authorize the disclosure.
We do not disclose more personal information than is reasonably necessary for the applicable purpose, subject to our legal and operational requirements.
Categories of Personal Information and Disclosure
The categories below describe the types of personal information Virmelia has collected or may collect, and the categories of recipients to whom that information may be disclosed in connection with operating the Site and providing our Services.
Categories of Personal Information We May Collect
Depending on how you interact with venhom.com/, these categories may include:
- Identifiers: Name, email address, phone number, account username, IP address, and similar identifiers.
- Customer records information: Billing address, shipping address, telephone number, email address, and other information provided when making a purchase or creating an account.
- Commercial information: Products purchased, order information, transaction information, and purchase history.
- Internet or other electronic network activity: Information about interactions with venhom.com/, such as pages viewed, browsing activity, and interactions with the Site.
- Geolocation information: Information that may be derived from an IP address or similar technology, where applicable.
- Other information you provide: Information contained in communications, contact-form submissions, customer-service requests, newsletter subscriptions, or other information you voluntarily provide to us.
Categories of Recipients
We may disclose these categories of information to service providers and other third parties that assist us with website operations, payment processing, order fulfillment, shipping and logistics, customer service, analytics, advertising, marketing, security, communications, and other business functions.
These recipients may include Stripe, Google Analytics 4, Google Tag Manager, Google Ads, Yotpo, Mailchimp, WordPress and WooCommerce-related service providers, shipping and fulfillment providers, suppliers, logistics providers, customer-support providers, newsletter providers, and other service providers we use in operating venhom.com/.
Sale and Sharing of Personal Information
Virmelia does not sell personal information for monetary consideration.
However, Virmelia may use Google Ads remarketing and personalized advertising technologies, and the use of these technologies on venhom.com/ may be considered “sharing” of personal information for cross-context behavioral advertising under California privacy law. This may include identifiers, internet or other electronic network activity (such as pages viewed and interactions with the Site), and commercial information (such as products viewed or added to a cart), which may be made available to Google and other advertising providers.
California residents may opt out of this sharing by using the cookie preference controls on venhom.com/, by enabling the Global Privacy Control (GPC) signal in a supported browser or device, or by emailing privacy@virmelia.com with the subject line “Do Not Sell or Share My Personal Information.” venhom.com/ is intended for adults, and we do not knowingly sell or share the personal information of individuals under 18. You will not be discriminated against for exercising your privacy rights.
For information about exercising applicable privacy rights, please see the Your Privacy Rights section of this Privacy Policy and our Do Not Sell or Share My Personal Information page.
Third-Party Websites and Links
The Site may contain links to websites, services, or platforms operated by third parties. These third-party websites and services may have their own privacy policies, terms, and practices that are separate from Virmelia’s policies.
If you access a third-party website or service through a link on venhom.com/, the information you provide or that is collected by that third party will be governed by the third party's applicable privacy policy and practices. Virmelia is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not operate or control.
We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information or using those services.
Children’s Privacy
venhom.com/ is intended for adults and is not directed toward children under the age of 18. We do not knowingly permit individuals under 18 to create customer accounts or make purchases through the Site.
We do not knowingly collect personal information directly from children under 18. If we become aware that we have collected personal information from an individual under 18 without appropriate authorization, we will take reasonable steps to delete that information, subject to applicable legal requirements and limitations.
If you believe that a child under 18 has provided personal information to us, please contact us at contact@virmelia.com so that we can review the situation and take appropriate action.
Security of Your Personal Information
We take reasonable administrative, technical, and organizational measures designed to protect the personal information we collect from unauthorized access, use, alteration, disclosure, or destruction.
However, no website, online service, electronic transmission, or method of storing information can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your personal information, we cannot guarantee its absolute security.
Retention of Your Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing our Services, processing and maintaining records of transactions, managing customer accounts, providing customer support, maintaining business and financial records, preventing fraud and misuse, resolving disputes, enforcing our agreements, and complying with applicable legal, tax, accounting, and regulatory obligations.
The length of time we retain particular information may vary depending on the type of information, the purpose for which it was collected, our ongoing business needs, and applicable legal requirements.
When personal information is no longer reasonably required for these purposes, we may delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our operational practices.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These rights may include:
- Right to know or access: You may have the right to request information about the personal information we collect, use, disclose, or otherwise process about you.
- Right to correction: You may have the right to request that inaccurate or incomplete personal information be corrected.
- Right to deletion: You may have the right to request deletion of personal information we hold about you, subject to applicable legal exceptions.
- Right to data portability: Where applicable, you may have the right to receive certain personal information in a portable format or request that it be transferred to another organization.
- Right to opt out of certain advertising or sharing: Where applicable, you may have the right to opt out of the sale or sharing of personal information, including certain uses for cross-context behavioral advertising.
- Right to withdraw consent: Where we process personal information based on your consent, you may have the right to withdraw that consent, subject to applicable law.
- Right to restrict or object to certain processing: Depending on your jurisdiction, you may have the right to request restriction of or object to certain processing of your personal information.
- Right to appeal: Where applicable law provides an appeal process for privacy-rights requests, you may have the right to appeal our decision regarding your request.
How to Exercise Your Privacy Rights
To submit a privacy-related request, please email us at privacy@virmelia.com.
When you submit a request, we may need to verify your identity before completing the request. The information we request for verification will depend on the nature of your request and the information we reasonably need to confirm that the request is associated with you.
We will process and respond to privacy requests within the time periods required by applicable law. If additional time is permitted and reasonably necessary, we may notify you of the applicable extension.
If you use an authorized agent to submit a request on your behalf, we may require information reasonably necessary to verify your identity and the agent’s authority to act for you, as required by applicable law.
You will not be discriminated against for exercising privacy rights available to you under applicable law.
Privacy Complaints and Data Transfers
If you have a privacy-related concern or believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, you may contact us at privacy@virmelia.com. We will review your concern and take reasonable steps to address it.
Depending on where you live, you may also contact your state attorney general or another applicable regulator.
International Customers
Virmelia sells to customers in the United States only. Your personal information may be processed by suppliers, fulfillment partners, and service providers located outside the United States, including in China, as needed to fulfill and deliver your order. We take reasonable measures to handle personal information in accordance with applicable law.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us using the information below.
Belvoro Group LLC, doing business as Virmelia
Website: venhom.com/
Privacy inquiries: privacy@virmelia.com
General inquiries: contact@virmelia.com
Phone: +1 (505) 464-2937
Registered business address:
8206 Louisiana Blvd NE, STE A 6010
Albuquerque, New Mexico 87113
United States
Business hours: Monday–Friday, 9:00 AM–5:00 PM EST
We generally respond to inquiries within 1 business day on weekdays.