Disclaimer
Last updated: October 09, 2026
Welcome to Virmelia (“we,” “our,” or “us”). Thank you for shopping with us! This Disclaimer outlines the limitations of liability and general terms that apply to your use of our website and purchases made through our store. By accessing or using our website (“Service”), you agree to the terms laid out below. If you do not agree, please refrain from using our Service.
General Information.
The products sold on Virmelia are dog products and everyday dog-care essentials, including products for outdoor protection and winter conditions, dog beds and mats, indoor warming, bathing, drying, and cleaning.
All information provided on this website, including product descriptions, images, sizing information, material information, and prices, is provided for general informational and shopping purposes. While we strive to keep all information accurate and up to date, errors, omissions, or changes may occasionally occur.
Product availability, specifications, pricing, and other information may be updated or changed without prior notice.
Product Representation.
- Visual Display: Product images on the website are provided to represent the products as accurately as reasonably possible. Colors, shapes, textures, dimensions, and other visual characteristics may appear slightly different in person due to screen settings, photography conditions, lighting, and other factors.
- Product Information: Product descriptions, dimensions, materials, features, instructions, and other specifications are provided based on information available from the applicable manufacturer or supplier and are presented in good faith. Customers should review the product-specific information before placing an order.
- Size and Fit: Where applicable, customers should review the product’s size chart, measurements, and recommended sizing information before ordering. Actual fit or suitability may vary depending on the individual dog, breed, body shape, weight, coat, and the specific product.
- Manufacturing Variations: Minor variations in color, texture, measurements, stitching, materials, packaging, or other characteristics may occur between individual products due to manufacturing processes.
- Pet Safety and Suitability: Products sold by Virmelia are intended for ordinary consumer use with dogs and are not a substitute for veterinary care, professional advice, or individualized medical treatment. Customers are responsible for determining whether a product is appropriate for their individual dog and for using products according to the applicable product instructions. Products should be used with appropriate supervision where necessary. If a product appears damaged, defective, unsafe, or unsuitable for your dog, discontinue use and contact Virmelia.
Third-Party Links and Content.
Our website may include links to third-party websites, services, or resources for additional information or functionality.
Virmelia does not control and is not responsible for the availability, accuracy, content, security, privacy practices, or policies of third-party websites or services.
The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation by Virmelia. You access third-party websites and services at your own discretion and risk.
Limited Liability.
To the fullest extent permitted by applicable law, Virmelia and Belvoro Group LLC shall not be held liable for losses or damages arising from your use of, or inability to use, our website or products, except where such liability cannot legally be excluded or limited.
This may include, to the extent permitted by applicable law:
- Direct, indirect, incidental, consequential, or punitive damages resulting from the use of or inability to use our website or products.
- Delays, shipping interruptions, or losses caused by third-party carriers, logistics providers, customs authorities, or other parties involved in the delivery process, except as provided in our Shipping Policy for lost, delayed, or damaged shipments.
- Differences between the appearance, dimensions, materials, or characteristics of a product shown on a customer’s screen and the physical product. Minor variations in product measurements, colors, materials, construction, or manufacturing characteristics.
- Individual reactions, discomfort, irritation, allergic reactions, or other reactions experienced by a dog when using a product. Customers are responsible for reviewing available product information and determining whether a product is appropriate for their individual dog.
- Injury, illness, discomfort, or other consequences resulting from improper use, misuse, modification, inappropriate sizing, failure to follow product instructions, or use of a product that is unsuitable for a particular dog, except where liability cannot legally be excluded or limited.
Nothing in this Disclaimer is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law or to restrict any rights that consumers may have under applicable consumer protection laws.
Shipping and Delivery.
Virmelia may use third-party suppliers, fulfillment partners, logistics providers, and carriers to process and deliver orders. Depending on the product and order, products may be fulfilled and shipped from international locations, including China.
Estimated delivery times are provided as estimates and are not guaranteed delivery dates. Delivery may be affected by factors outside our reasonable control, including carrier delays, customs processing, weather conditions, transportation disruptions, holidays, or other unforeseen circumstances.
Customers are responsible for providing complete and accurate shipping information at checkout. Virmelia is not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.
For additional information about shipping, delivery estimates, and related responsibilities, please refer to our Shipping Policy.
For information about eligible returns, exchanges, refunds, damaged or defective products, and applicable return procedures, please refer to our Return & Refund Policy.
Changes to This Disclaimer.
Virmelia reserves the right to update, modify, or replace this Disclaimer at any time. Changes become effective when the updated version is posted on this page, unless otherwise required by applicable law.
We encourage you to review this page periodically to remain informed about any updates.
Indemnification.
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Virmelia, Belvoro Group LLC, and their respective officers, employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, costs, and expenses arising from your unlawful use of the website, violation of applicable terms, or violation of the rights of another party.
Governing Law.
This Disclaimer and transactions conducted through the Virmelia website are governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where applicable consumer protection or other mandatory laws provide otherwise.
To the extent permitted by applicable law, any dispute arising out of or relating to this Disclaimer or purchases made through venhom.com/ will be subject to the applicable courts located in the State of New Mexico. Nothing in this section limits any mandatory consumer protection rights or other rights that cannot legally be waived or excluded by agreement.
Contact Us.
If you have questions regarding this Disclaimer, please contact us:
Belvoro Group LLC, doing business as Virmelia
Registered Address: 8206 Louisiana Blvd NE, STE A 6010
Albuquerque, New Mexico 87113
United States
Email: contact@virmelia.com
Phone: +1 (505) 464-2937
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
We strive to respond to customer inquiries within 1 business day on weekdays.